menu

Phone: 724-834-5580

Audio Response

With Westmoreland Community’s Audio Response, our 24-hour telephone teller system, you can reach your accounts anytime day or night. In fact, we’ve put a teller in your home, office, car, or anywhere there is a touch-tone telephone. Read the full Audio Response brochure.

By calling Audio Response, you can:

-Check your share & loan balance

-Make check withdrawals

-Transfer funds

-Make loan payments

-Inquire about cleared checks

-Check on deposits

-Check on withdrawals

-And much, much more!

It’s Easy To Use!

Accessing your account is easy:

-Call Audio Response at (724) 837-1976 or 1-800-561-1976 from outside the local calling area

-Enter “1” for experienced users

-Enter your member number, followed by the # key

-Press “1” to confirm

-Enter your four-digit password, followed by the # key

-Follow the system prompts

To use Audio Response, you will need the following:

-Your member number

-Your password

-Touch-tone telephone

-Press the # after you enter a share ID

-Press ** to repeat the current menu

-Enter the exact amount for each transaction, including dollars and cents (example: for $100.00 enter 10000#)

When you call Audio Response, the friendly voice will guide you through your transaction. Changes that you make to your account are made immediately, accurately and confidentially.

Things To Remember:

Once in the system, you will be asked for a three digit Account ID number. A complete listing is available by following the system prompts.

Some of the more commonly used suffixes and their conversion numbers are listed below:

Regular Savings: 000                                   Checking: 010

Special Savings: 004                                    Money Marketing: 030

Christmas Club: 059                                     Vacation Club: 056

HSA Savings: 008                                         HSA Checking: 018

Important Notice

We strongly urge that you change this password once you’re in the system.